Cancellation Policy

How to Cancel

Participants may cancel their monthly platform license only by submitting a cancellation request through the contact form available at voxrevenue.com. Cancellation requests must be submitted at least seven (7) calendar days prior to the next scheduled billing date. Failure to provide the required notice will result in the automatic renewal of the subscription for the subsequent billing cycle, and the Participant will remain fully responsible for all associated charges. No exceptions or prorated refunds will be provided.

Cancellation requests submitted through any other method, including but not limited to email, text message, or verbal communication, will not be considered valid and will not be processed.

Access After Cancellation

Upon valid cancellation, access to the platform will remain active through the end of the current billing period, after which access will be suspended.

Reinstatement

Participants who reinstate access within ninety (90) days of cancellation may resume monthly billing without an additional activation fee, at the Company's sole discretion. Reinstatement after ninety (90) days will require completion of a new setup process and payment of the activation fee at the then-current rate.

No Refunds; Chargebacks and Disputes

All fees, including subscription and activation fees, are non-refundable once charged.

By enrolling, Participants expressly agree not to initiate or pursue chargebacks, disputes, or payment reversals with their financial institution or payment processor for valid charges. In the event of a dispute or chargeback:

  • Access to the platform may be immediately suspended or terminated without notice
  • The Company reserves the right to dispute the claim using account records, usage data, and this Agreement
  • The Participant may be held liable for all resulting damages, fees, and administrative costs

Participants agree to contact the Company directly to resolve any billing concerns prior to initiating a dispute.

Personal Guarantee and Payment Responsibility

If enrollment is made on behalf of a business entity, the individual completing the registration personally guarantees all payment obligations and agrees to be jointly and severally liable for all charges incurred under this Agreement.

Failure to make payment when due constitutes a material breach.

Collections and Legal Costs

In the event of non-payment, chargeback, or breach, the Company reserves the right to pursue all lawful remedies. The Participant agrees to be responsible for all costs of collection, including but not limited to:

  • Collection agency fees
  • Administrative costs
  • Court costs
  • Reasonable attorneys' fees

Outstanding balances may be assigned to a third-party collections agency without further notice.

Binding Arbitration

Any dispute arising out of or relating to this Agreement shall be resolved exclusively through binding arbitration and not in court, except where prohibited by law. Participants waive any right to a jury trial and agree not to participate in any class action proceeding. This Agreement shall be governed by the laws of the Company's state of registration.

Authorization and Acceptance

By using the platform and enrolling in the monthly subscription, the Participant:

  • Authorizes recurring billing
  • Acknowledges and agrees to all terms outlined herein
  • Accepts full responsibility for all charges unless properly canceled in accordance with this policy